Product Operations Educator | Emporium at Lululemon Careers

Job summary

The Product Operations Educator job in Melbourne is responsible for supporting efficient inventory processing and product operations at the Emporium store. The role involves receiving shipments, organising products across the retail floor and back of house, and completing inventory-related tasks in line with company standards.

Product Operations Educators help maintain efficient product flow and maximise profitable sell-through. They also support guests on the retail floor by providing assistance when required or connecting them with the appropriate team member.

Key responsibilities

As a Product Operations Educator, your responsibilities will include:

• Organising and maintaining a clean inventory workspace to improve efficiency and support a safe store environment.
• Following the inventory processing plan established by the Product Operations Lead.
• Completing accurate RFID inventory counts in accordance with company standards.
• Receiving and processing product deliveries, including folding, sorting, and hanging products to maximise space and productivity.
• Reconciling, preparing, packaging, and shipping products to the appropriate locations, including damaged items and consolidations.
• Carrying out product display adjustments, daily restocking, destocking, and product movements on the retail floor.
• Maintaining store organisation and product presentation according to company standards.
• Supporting market-relevant omnichannel programmes, including buy online/pickup in store and ship-from-store services.
• Assisting guests on the retail floor or connecting them with another team member for further support.
• Contributing to a respectful and inclusive working environment for team members and guests.
• Using in-store technology to support daily operations and positive guest experiences.

Eligibility requirements

Candidates must meet the following requirements:

• Be legally authorised to work in the country where the store is located.
• Be at least 18 years of age.
• Have reliable transportation and the ability to travel to the assigned store.

Schedule and availability

The work schedule may vary according to store requirements.

Shifts may include:

• Early mornings
• Mornings
• Afternoons
• Evenings
• Late nights or overnight shifts
• Weekends
• Holidays

The schedule may also include working periods when the store is closed to guests.

Preferred qualifications

The following qualifications and experience are desirable but not mandatory:

• High school diploma, equivalent qualification, or higher.
• Experience in retail, distribution centre, or warehouse operations.
• Previous experience with stocking or inventory processing.

Skills and qualities

Successful candidates should demonstrate the following qualities:

• Attention to detail: Ability to complete tasks carefully and thoroughly.
• Organisation: Ability to prioritise and complete assigned work efficiently and accurately.
• Drive: Self-motivation and determination to meet or exceed goals.
• Safety awareness: Commitment to following safety rules and guidelines.
• Personal responsibility: Dependability and accountability for individual actions.
• Inclusion and diversity: Ability to support an environment that values and celebrates differences.
• Collaboration and teamwork: Ability to work productively with others and contribute towards shared goals.
• Adaptability and agility: Ability to manage changing priorities and uncertainty in a fast-paced environment while recovering quickly from setbacks.

Work environment

This role involves moving throughout different areas of the store. Work may take place on the sales floor, which can include bright lighting and loud music, as well as in areas without windows or natural light.

The role may involve:

• Working as part of a team and independently when required.
• Using computers and other technology to complete work tasks.
• Occasionally moving boxes weighing up to 30 lbs (13.6 kg).
• Using ladders to reach materials when necessary.

Benefits and perks

lululemon’s total rewards programme is designed to support employees in different areas of their lives. In addition to competitive base pay and a team-based bonus programme, eligible employees may receive:

• Paid time off.
• Generous employee discounts.
• Fitness and yoga classes.
• Parenthood top-up programme.
• Personal development opportunities.
• Professional development programmes.

The availability of benefits and perks may depend on location, employment type, and eligibility requirements. The company reserves the right to change or modify these benefits and perks, in whole or in part, without prior notice.

Recruitment process and workplace adjustments

Candidates who progress to the interview stage will be contacted by a Manager or a member of the People & Culture team.

Applicants or employees who require a reasonable adjustment to perform the essential duties of the position are encouraged to discuss their requirements with the Manager or People & Culture team member when arranging an interview. This helps support an equitable and barrier-free application process.