Visual Merchandising Specialist Job in Queensland Brisbane – lululemon Australia

Visual merchandiser with an eye for premium retail design? This Visual Merchandising Specialist job in Brisbane is a part-time role with lululemon. You will execute the visual merchandising plan, bring product stories to life, and shape the floor experience that defines our Brisbane store. You need at least 1 year of retail or sales experience.

Job summary

In addition to creating world-class customer service, or guest experience, the Visual Merchandising Specialist shares top-quality product education and speaks authentically about our community and culture.

This role executes the visual merchandising (VM) plan and strategies. You will make sure the standards are brought to life. You will execute product presentation, styling, and in-store marketing elements to optimise guests’ (i.e., customers’) experiences.

The Visual Merchandising Specialist implements key product stories, product placement strategies, and sell-through strategies. You will manage merchandise changes as well as product display and mannequin styling, in line with company standards and adapted to the individual store need. You will also deliver a world-class guest experience on the floor and support duties that drive the business commercially.

Core responsibilities

• Interact with guests to create a great guest experience. Value the guest’s time.
• Assess guests’ needs. Provide customised, effective purchase and return solutions and support.
• Provide technical product education. Explain the value and benefit of the product.
• Support the floor team to assess guests’ needs and provide effective purchase and return solutions.
• Facilitate a seamless end-to-end guest experience. Carry out accurate, timely transactions and market-relevant omnichannel programs (such as Ship From Store, SFS) to company standards.
• Move dynamically on the floor. Keep engaging with guests and attend to guest or store needs.
• Receive guest feedback. Partner with store leadership to take appropriate action and “make it right” for guests.
• Collaborate with store leadership to bring VM presentation and guest experience to life on the floor.
• Optimise the guest experience through consistent implementation of brand standards in key product stories, product placement strategies, and intuitive store navigation.
• Execute powerful, visually appealing product presentation in line with company standards. Drive store sell-through and enhance the guest experience.
• Execute VM flips, including window activations, mannequin styling, signage and label updates, and seasonal or weekly merchandise changes. Deliver company-driven product initiatives and campaigns, as directed by Store Leadership.
• Contribute to a respectful and inclusive team environment. Build supportive working relationships with team members.

Eligibility

• You must be legally authorised to work in Australia.
• You must have the ability to travel to your assigned store with reliable transport.

Schedule and availability

• The work schedule can vary based on store needs.
• Shifts are typically scheduled across mornings, afternoons, evenings, weekends, and holidays.
• During peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights. This will be set as an expectation for some team members in line with local legislation.

Experience required

• 1 year of retail or sales work experience.

Nice to have (not required)

• Education: high school diploma equivalent or above, training or degree in design or a related field.
• Experience: retail product merchandising, visual merchandising, or inventory management.
• Experience managing projects, processes, or administering part of a business operation.

What we look for

• Inclusion and diversity: creates and supports an inclusive environment that values and celebrates differences.
• Integrity: behaves in an honest, fair, and ethical manner.
• Visual design and styling: understands and is interested in colour theory, visual display composition, and styling or placement techniques. Knows how to apply that knowledge.
• Collaboration and teamwork: works productively with and supports others to reach common goals. Seeks connections, partnerships, and diverse perspectives.
• Attention to detail: is careful about detail and thorough in completing work tasks.
• Self-leadership: takes personal responsibility for their own actions. Inspires others to buy in and actively support goals and initiatives.
• Adaptability and agility: navigates uncertainty and ambiguity. Can change priorities in a fast-paced environment and recovers quickly from setbacks.
• Interactive communication: conveys information effectively. Understands information shared while interacting with others.

Work context

• Work involves moving through the store, sometimes with bright lights and loud music in the front of house.
• Work is accomplished as part of a team, sometimes independently, and sometimes using a computer or other technical devices.
• Work involves moving boxes, fixtures, and mannequins weighing up to 30 lbs (13.6 kg). It also includes bending, reaching, stretching, and sometimes using ladders to reach materials or adjust presentation elements.

Job snapshot

• Role: Visual Merchandising Specialist
• Employer: lululemon
• Workplace: In-store, with movement throughout the floor

Application process

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team.

Please note: if you need a reasonable adjustment to perform the essential duties of the job, you are encouraged to discuss this with the Manager or People and Culture team member when arranging the interview. This is so we can make sure of an equitable, barrier-free application process.

Frequently asked questions

Where is this Visual Merchandising Specialist job based?

The role is based at a lululemon store in Brisbane, Queensland, Australia.

What does the role focus on?

You will execute the visual merchandising plan and bring product stories to life on the floor. The role covers product presentation, styling, in-store marketing elements, VM flips, window activations, mannequin styling, signage and label updates, and seasonal merchandise changes.

What experience do I need?

You need at least 1 year of retail or sales work experience. Visual merchandising, retail product merchandising, inventory management, or design qualifications are nice to have but not required.

Is the role part-time?

Yes. The role is part-time. Shifts are typically scheduled across mornings, afternoons, evenings, weekends, and holidays. Early mornings or overnights may be required during peak timeframes or special events.

What does a Visual Merchandising Specialist do day to day?

You will execute powerful, visually appealing product presentation in line with lululemon’s company standards. You will deliver VM flips, style mannequins, update signage and labels, and complete seasonal or weekly merchandise changes. You will also support guest experience on the floor.

Job posted on Apex Global Career. Listing details are provided by the employer and may change — always confirm specifics on the employer’s official careers page before applying.