Body Shop Painter/Automotive Refinish Tech Representative

Body Shop Painter / Automotive Refinish Tech Representative – Job Description 

We are looking for a skilled and customer-focused Body Shop Painter / Automotive Refinish Tech Representative to provide hands-on technical support to our customers while helping drive sales growth and customer retention. In this role, you will support the PB&E (Paint, Body & Equipment) sales organization through product training, troubleshooting, color-matching assistance, and in-shop demonstrations—all while maintaining a strong focus on quality, safety, and customer satisfaction.

This position is ideal for an experienced automotive refinish professional who enjoys working directly with customers, solving complex paint and product issues, and supporting body shops with best-in-class refinishing solutions.

Essential Job Duties

• Ensure that proper use of Health, Safety and Equipment practices are adhered to during work hours.
• Perform product demonstration and line trials to prospective and existing customers.
• Perform in-shop product training for new and existing accounts as required.
• Resolution of product failures\problems. Will identify the systemic cause and provide a system or process solution to eliminate reoccurrence.
• Support resolution of color issues with key accounts.
• Support sales and installation of new accounts.
• Provide technical review of the repair process focused on product-related matters. The objective is to ensure the proper use of the products we sell and to enhance customer output.
• Assume other duties as assigned.

Supervisory Responsibilities

• Not responsible for supervising employees.

Minimum Requirements

Education & Experience

• High School Diploma/GED
• 3+ years of related experience.

Preferred Requirements

• Some college coursework desired.
• 5+ years of automotive refinishing experience.
• Completion of paint manufacturers’ training in waterborne paint application.
• Strong color-matching abilities.
• I car certifications.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
• Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
• Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

• Work is primarily sedentary: must be able to sit for extended periods and use a computer, keyboard, and mouse, frequently.
• The employee must occasionally lift and/or move up to 25 pounds.

Benefits:

• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts
• PNC Daily Pay Option