Senior Director, People & Culture (P&C) – EMEA  Job Description

We are seeking an experienced and strategic Senior Director, People & Culture (P&C) – EMEA to lead the development and execution of the regional talent strategy across Europe, the Middle East, and Africa. As a key member of the Regional Leadership Team and a core contributor to the Global People & Culture Leadership Team, you will play a critical role in shaping workplace culture, driving organizational performance, and aligning people initiatives with enterprise-wide business goals.

This role is ideal for a visionary HR leader who excels in strategic planning, cultural transformation, and building inclusive environments that empower employees and accelerate organizational growth.

A day in the life

  • This role will play a crucial part in shaping and implementing P&C strategies that enable the company’s growth and success in the EMEA market, elevating our Store and Store Support Center (SSC) teams through a People-First Approach that Truly Puts the Educator at the Heart of all strategy & decisions.
  • This role will also be responsible for the establishment and optimization of policies and systems, budget planning, and medium-to-long term planning for P&C EMEA.
  • Main P&C partner for the leader of the region and will also oversee all of the regional P&C functions including: business partnering, talent acquisition, health & wealth, talent activation, and IDEA (Inclusion, Diversity, Equity and Action).
  • Lead and develop an experienced People & Culture team as well as providing support and guidance across the People & Culture leadership team
  • As an innovator and leader in the field you drive results towards the five-year plan in support of the organizational goals
  • Strong leadership skills with an ability to bring together diverse perspectives to co-create
  • Influence and coach team members on key P&C and business issues as well as how to attract, select, develop, manage, and retain the best talent to drive results
  • Develop talent strategies for the regional leadership team and confidently present at executive level meetings. Develop a strong succession pipeline strategy for the growing team
  • Provide insights and feedback to People & Culture Centers of Excellence (COEs) (For example: Talent Activation, Talent Acquisition):
  • Represent voice of the business to P&C leaders and voice of P&C to the business.
  • Act as the key business and P&C intermediary, translating business strategy to inform P&C and P&C strategy to inform the business
  • Speak the language of the business; understand its products, services, business models, market trends, financial drivers, measures and strategies; and know how these create competitive advantage
  • Leverage deep business understanding to identify issues, diagnose root causes, provide insights, offer recommendations and develop proactive solutions to solve pressing business objectives through a talent lens, such as productivity, engagement, skill development, attraction, and retention & recognition.
  • Leverage COE talent frameworks to develop proactive talent management solutions including; workforce planning & org design, succession planning, performance management, talent attraction & acquisition, diversity & inclusion, and health & wealth that includes compensation, mobility, benefits.
  • Monitor core cultural metrics and indicators to ensure core behaviors and mindsets are embodied and actively fostered by leaders
  • Partners closely with ER & Compliance on matters in the market and works to resolve.
  • Support with any LR activity or potential concerns (i.e. Pay Compliance in Australia)
  • Proactively anticipate, lead, champion, and sponsor significant transformational initiatives to enable and/or implement sustainable change and drive business results
  • Drive the right level of localization of program, policy and process application, achieving the delicate balance between business needs and enterprise efficiency

qualifications

  • 15+ years of proven experience in a senior People & Culture / Human Resource leadership role, preferably in a global company with operations in EMEA
  • Minimum 10 years in a people leadership role
  • Strong strategic thinking and business acumen; communication and interpersonal skills, and ability to navigate culture nuances and work
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