IT Support Officer Job at Konvert Talent Global Concept

Konvert Talent Global Concept is a comprehensive Human Resource Solutions Provider, incorporated in 2021 and headquartered in Ogun State, Nigeria. The organization delivers practical, dependable, and scalable HR solutions that enhance organizational performance and operational efficiency.

Driven by professionalism, integrity, and responsiveness, Konvert Talent Global Concept partners with organizations across multiple sectors to strengthen workforce effectiveness while ensuring compliance with regulatory and industry best practices. As part of our ongoing recruitment efforts, we are seeking qualified candidates to fill the role outlined below.

Job Title

IT Support Officer

Location

Mowe–Ibafo, Ogun State

Employment Type

Full-time

Job Summary

The IT Support Officer will provide technical assistance to users, maintain computer systems, and support the continuous and efficient operation of the organization’s IT infrastructure.

Key Responsibilities

  • Deliver first-level technical support to employees on hardware, software, and network-related issues

  • Install, configure, and maintain computers, printers, and associated IT equipment

  • Diagnose, troubleshoot, and resolve system and network faults

  • Perform regular updates and maintenance of operating systems and application software

  • Manage user accounts, access permissions, and password controls

  • Ensure effective data backup processes, antivirus protection, and overall system security

  • Maintain accurate IT asset inventory, system documentation, and software licensing records

  • Support email platforms, internet services, and internal communication systems

  • Escalate unresolved or complex technical issues to external vendors or higher-level support when necessary

  • Provide basic training and guidance to users on IT systems and tools

  • Minimize system downtime through prompt issue resolution and proactive support

Educational Qualifications

  • HND or BSc in Computer Science, Information Technology, or a related discipline

Required Skills and Competencies

  • Demonstrated experience working as an IT Support Officer or in a similar technical support role

  • Strong working knowledge of Windows operating systems, Microsoft Office applications, and basic networking concepts

  • Proven ability to troubleshoot and resolve hardware and software issues

  • Familiarity with antivirus solutions and data backup systems

  • Effective communication and customer service skills

  • Ability to work independently, manage priorities, and perform under pressure

Salary

₦300,000 monthly

Application Closing Date

23rd February, 2026

How to Apply

Interested and qualified candidates should submit their CV via email to:
konverttalent@gmail.com

Please use the Job Title (IT Support Officer) as the subject line of the email.

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