Genetic Counseling Assistant – BCVI at Northwestern Medicine (NM)

Genetic Counseling Assistant – Job Description – BCVI

Northwestern Medicine (NM)

The Genetic Counseling Assistant plays an important supportive role within the genetics and cardiology care teams. This position reflects the mission, vision, and values of Northwestern Medicine, upholds the organization’s Code of Ethics and Corporate Compliance Program, and follows all relevant policies, procedures, and accreditation standards.

We are seeking a full-time Genetic Counseling Assistant to join our Cardiology team. The individual in this role will support an established group of genetic counselors, clinical geneticists, oncologists, and medical subspecialists while helping ensure a smooth, patient-centered experience.

Responsibilities:

• Learn the genetic testing and billing processes and answer patient questions pertaining to the process
• Complete insurance preauthorization requests in online portals
• Mail or fax requested medical records requested by insurance providers and patients
• Prepare testing requisition forms for ~100 patients per week
• Obtaining 3 generation pedigree
• Call and/or send MyChart messages with results for ~125 patients per week
• Monitor shared Genetics email account
• Upload patient records to EPIC
• Organize and manage ordering of test kits for lab
• Review upcoming patient schedules to ensure team has necessary records
• Organize and triage the genetics referral queue
• Prepare requested letters of medical necessity
• Contact laboratories to request amendments to incorrect reports
• Other duties as assigned.

Location:  Chicago, Illinois
Business Unit: Northwestern Memorial Hospital
Job REQID:  194838
Job Function:  Patient Education
Shift Day Job (1st)
Type of Employment:  Full-Time

The salary range for this position is $27.00 – $35.10 (Hourly Rate)
Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you’ll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you’ve been, and we support where you’re headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Qualifications

Required:

• Bachelor’s degree
• Strong organization, problem-solving and interpersonal skills, and the ability to work as part of a team
• Experience with MS Office Suite, Adobe

Preferred:

• Bachelor’s degree with focus on science (genetics, biology or other)
• 2 years’ experience in a customer-oriented position, preferably in an office environment
• Experience with EPIC EMR

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.