Human Resource Manager – Accra

Human Resource Manager – Accra Job Description

The organization is seeking an experienced and people-focused Human Resource Manager to support the operations of a well-established restaurant group. This role is suited to a strategic HR professional with a strong background in hospitality, capable of fostering an engaging workplace culture while ensuring effective HR operations in a fast-paced environment.

The Human Resource Manager will play a central role in talent acquisition, employee relations, learning and development, performance management, and regulatory compliance. The position requires a hands-on leader who can align workforce practices with the organization’s vision while supporting employee motivation, engagement, and retention.

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Key Responsibilities

Talent Acquisition and Workforce Planning

• Manage recruitment, onboarding, and retention initiatives to attract and retain high-quality talent within the hospitality sector.

• Support workforce planning activities to ensure staffing levels meet operational requirements.

Employee Engagement and Workplace Culture

• Build, promote, and sustain a positive, inclusive, and high-performing workplace culture.

• Implement employee engagement initiatives that encourage motivation, collaboration, and service excellence.

Training, Development, and Performance Management

• Design and oversee training programs focused on customer service standards, regulatory compliance, and leadership development.

• Implement performance appraisal systems and employee recognition programs to support individual and organizational growth.

HR Compliance and Policy Administration

• Ensure full compliance with labor laws, health and safety regulations, and internal HR policies relevant to the food service industry.

• Maintain up-to-date HR policies and procedures aligned with legal and operational requirements.

Payroll, Benefits, and Employee Relations

• Oversee payroll administration, compensation structures, and employee benefits to ensure accuracy, fairness, and competitiveness.

• Serve as the primary point of contact for employee relations matters, including grievances, disciplinary actions, and conflict resolution.

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Why Join Us

• Opportunity to work with a leading restaurant group recognized for quality and innovation.

• A people-centered work environment that values employee growth and development.

• Career progression opportunities within the hospitality and food service industry.

• Competitive salary and benefits package, including industry-specific incentives.

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Required Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.

• Three (3) to five (5) years of HR management experience within the restaurant, hospitality, or food service industry.

• Strong understanding of employment laws, labor regulations, and compliance requirements in the food service sector.

• Proven leadership, communication, and conflict-management capabilities.

• Ability to manage multiple priorities and perform effectively in a fast-paced, high-pressure environment.

• Strong organizational, analytical, and decision-making skills to support efficient HR operations.

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Job Criteria

• Job Category: Management

• Industries: Consumer Goods, Services (Other)

• Employment Type: Permanent Contract

• Region: Ashanti

• City: Kumasi

• Experience Level: 2–5 years | 5–10 years | More than 10 years

• Educational Level: High School | Technical School | College | HND | Bachelor | Master | Doctorate